Privacy policy 隐私条款

1. Information collection
1. 信息收集
We collect the following information that you voluntarily provide:
我们收集您自愿提供的以下信息：
-Basic identity information: such as name, mobile phone number, and shipping address.
- 基本身份信息：如姓名、手机号码和收货地址。
-Transaction Information : Order details, payment information (please note that payment functions are provided by third-party payment institutions, and their information collection is subject to their privacy policies).
-交易信息：订单详情、付款信息（请注意，支付功能由第三方支付机构提供，其信息收集受其隐私政策约束）。
-Device and Log Information: When you access our services, we automatically collect your device information (such as device model, operating system version, unique device identifier) and service log information (such as IP address, browsing history, access date and time) to ensure the safe operation of the service.
-设备和日志信息：当您访问我们的服务时，我们会自动收集您的设备信息（如设备型号、作系统版本、唯一设备标识符）和服务日志信息（如 IP 地址、浏览历史、访问日期和时间），以确保服务的安全运行。

2. Information usage
2信息使用
We use your information for the following purposes:
我们使用您的信息进行以下用途：
-Core Function Implementation: Complete the delivery of goods or services, process orders, and perform necessary identity verification.
-核心功能实现：完成货物或服务的交付，处理订单，并执行必要的身份验证。
-Service Optimization and Communication: Responding to your inquiries, providing customer support, and collecting feedback to improve our services.
-服务优化与沟通：回复您的咨询，提供客户支持，收集反馈以提升服务质量。
-Security and Compliance: Detecting and preventing fraudulent behavior, ensuring account security, and complying with legal and regulatory requirements.
- 安全与合规：检测和防止欺诈行为，确保账户安全，并遵守法律和监管要求。

3. information sharing
3.信息共享
We promise to keep your information confidential, except in the following circumstances:
我们承诺保护您的信息，除非在以下情况下：
-Necessary delegation processing: In order to provide this service, we will share information with partners such as logistics distribution, payment processing, and data storage, but they must process the information according to our requirements and processing agreements.
- 必要的委托处理：为提供此服务，我们将与物流分销、支付处理和数据存储等合作伙伴共享信息，但他们必须按照我们的需求和处理协议处理信息。
-Legal obligations and protection of rights and interests: When necessary to disclose in accordance with laws and regulations, in response to judicial requirements, or to protect the legitimate rights and interests of us, other users, and the public from infringement.
- 法律义务及权利利益保护：必要时根据法律法规披露，响应司法要求，或保护我们、其他用户及公众的合法权利和利益免受侵权。
-Your explicit consent: With your separate consent, we may share information with other parties.
您的明确同意：在您单独同意的情况下，我们可能会与其他方共享信息。

4. Your rights
4.你的权利
You usually have the following rights (depending on the laws and regulations in your region):
您通常拥有以下权利（取决于您所在地区的法律法规）：
-Access and Correction: You can access the personal information we hold about you and request updates or corrections to inaccurate information.
-访问与更正：您可以访问我们保存的个人信息，并请求更新或更正不准确信息。
-Delete Account: You can request to delete personal information or cancel your account, but we need to retain certain transaction information for the necessary retention period required by law.
-删除账户：您可以申请删除个人信息或取消账户，但我们需要保留某些交易信息以符合法律规定的必要保留期限。
-Authorization and Marketing:
- 授权与市场推广：
-You can manage permissions such as location, camera, photo album, notifications in device settings.
-你可以在设备设置中管理诸如位置、相机、相册、通知等权限。
-If you do not wish to receive commercial text messages, you can unsubscribe according to the message prompts; If you do not want to receive APP message notifications, you can turn them off through the "Message Settings" in the APP.
- 如果您不希望接收商业短信，可以根据提示取消订阅;如果你不想接收 APP 的消息通知，可以通过 APP 中的“消息设置”关闭它们。

5. information protection
5.信息保护
We use reasonable security measures such as encryption technology and anonymization to protect your information, and regularly provide security education and training to our employees. Please note that no security measure can achieve 100% perfection.
我们采用合理的安全措施，如加密技术和匿名化，保护您的信息，并定期为员工提供安全教育和培训。请注意，没有任何安全措施能达到百分之百的完美。

6. Change and Contact
6.变革与接触
-We may update this policy in a timely manner, and after the update, we will remind you through appropriate means such as website announcements and app push notifications.
-我们可能会及时更新本政策，更新后会通过网站公告和应用推送通知等适当方式提醒您。
-If you have any questions, opinions, or suggestions regarding this policy, you can contact us through the following methods
-如果您对本政策有任何问题、意见或建议，可以通过以下方式联系我们
-Email: retail@h1technology.hk
-邮件: retail@h1technology.hk